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Understanding the Seeds of Growth: Technological Evolution and Product Innovation
(6/29/2007) CRM Project Volume 7
By Ashish Sood, Goizueta Business School, Emory University
Gerard J. Tellis, Marshall School of Business, USC
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While many marketers believe that market segmentation is the 'be all, end all' of growth, technological change is perhaps growth's greatest catalyst.


Currently the topic of technological evolution has been studied primarily in technology management literature. The central premise in this literature is that performance of a new technology starts below that of an existing technology, crosses the performance of the older technology once and ends up at a higher plateau, in the process tracing a single S-shaped curve.


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