Barclays Reaps 50% Time savings with iD Solutions
(12/8/2003) CRM Project Volume 4
By Dale McKeever, Cincom
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Barclays Bank plc has 2,067 branches in the UK alone, catering to the needs of one million business account holders and seven million personal account holders. With such a massive client base, the bank depends on technology to enable it to provide consistent levels of customer service.
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