Fair Isaac Corporation
Fair Isaac Corporation (NYSE:
FIC) is the leading provider of
decision management solutions
powered by advanced
analytics. Fair Isaac solutions
reduce fraud, manage risk and
reduce costs for healthcare
companies worldwide.
Do you know this company? Do you recognize the computer behind these trailblazing initiatives in Enterprise Decision Management?
Trailblazer, a leading P&C auto personal
lines carrier, wanted to improve its
market share and up its profitability. To
meet these goals, the company determined it
needed to win more customers through realtime
quotations and competitive cross-sell
offers. At the same time, Trailblazer wanted
to verify its customers were getting the same
treatments and messages—no matter what
channel they used. Finally, the company
wanted to facilitate efficient customer care
in such areas as claims handling.
CRM Project Volume 5, October 06, 2004
Faster, more precise ad pricing solution reduces costs, improves time-to-revenue for top US magazine
A top US magazine, with advertising
revenues of more than $700 million,
needed to streamline its ad pricing
decisions. Due to enormous volume
and ad pricing complexities, it was
challenging for the magazine to
provide customers with immediate ad
pricing quotes—even with three fulltime
analysts dedicated to the task.
CRM Project Volume 5, October 06, 2004
Web Seminar Replay: Empowering Call Centers to Make More Consistent, Informed & Profitable Decisions
Siebel Systems and Fair Isaac Corp. invite you attend a Web seminar where you will experience first hand how automated decision-making can drive improved customer service, while effectively leveraging CRM systems, customer data and business policies.
CRM Project Volume 5, October 06, 2004